110 Asking about “Feelings” vs. “Thoughts”

Some sales training goes overboard on its insistence that you use or don’t use certain words. The words we use in sales CAN make all of the difference. But WHERE they are used is much more important.

You’ll hear this explained using the “feel” vs. “thinking” example.

Hear the Quote of the Day at [4:33].


Listen by Clicking Here (05:45)
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